Mirror -- Selecting Mirror allows you to send one Screen to multiple Outputs. I had this problem, I modified the file name of a recently modified song in the library and it started up after with no problem. Electronic_Shop4136 1 yr. ago. If you attempt to open ProPresenter from a Standard Account without the correct permissions, the program will not launch and an error will appear that states,ProPresenter requires access to "C:\ProgramData\RenewedVision\ProPresenter\Registration\". Select the Security tab, then click Edit. Looking for the right place to start? Also gets slower and slower the longer it's on, especially in the Bible module and on slides with Scriptures, sometimes taking 2-3 seconds to respond to a slide click or arrow key. 3. Developed at the same time as the Mac version, the Windows version of ProPresenter 7 is 64-bit native for improved performance, stability, and integration with Mac systems. ProPresenter 7.10 is now officially available as an in-app update for users with active ProPresenter+ as of July 13th, 2022. . Still have the same issue. If this is the issue, you need to update all the device drivers on your PC. Pro presenter 7 not responding. Welcome to our training series for ProPresenter 7! With the release of ProPresenter 7.3, you can now trigger Playlists from the Media Bin on a single slide click with an Action. Say for instance you imported some photos off of a flash drive, and then you unplugged the flash drive; ProPresenter would attempt to reference that file path to play the video/show the photo, but it would not be able to find the actual file, as the location of that media is not accessible (as the flash drive was removed from the machine). Windows 10 on MSI GP75 laptop with i7-10750H, 16GB RAM, and 512GB NVME SSD. There seems to be a lot of folks that have varying problems with 7. Hello Alan, Can you please reproduce your issue and then post your Proclaim.log file? I also realized that Pro6 worked the last time I'd used it, which was in early August, so I . Adobe? Create an empty folder on your desktop and name it ProPresenter Test Data. Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart. Create an account to follow your favorite communities and start taking part in conversations. Download ProPresenter - Create versatile presentations with tools worthy of a true filming studio, adding effects, videos and texts in order to make your voice and ideas heard With a darkened look for easier viewing and operation, the new interface offers a streamlined user experience. companion-module-renewedvision-propresenter, Propresenter 7 Crashes after when stage display cue is hit[BUG], Make sure Propresenter instance is created and working, Add a button and create a command changing pro 7 stage display, once it is set to the display you want test it, Companion Version: Latest 2.0 version(as of 3/26/20. I had this same problem about a year ago and their steps to fix it do work. Upgrading OSs can be a chore, and this gives you a good overview of the timing, but dont forget the basics: backup your files first. Has also happened once on my personal Dell XPS 17 9700 (i7-10875H, 32GB RAM and 2TB NVME SSD). Fixes an issue where video effects wouldn't update a thumbnail. Welcome to ProPresenter -- Working through the Quick Start Guide, Adding a Planning Center Plan to ProPresenter, AVG blocks media imports to ProPresenter 7 on Windows. Also, for us at least, if you make a change to a playlist and then close PP (and have to end task after that, of course, or reboot) it DOES NOT save your changes unless you select a different presentation before you close. Additional Improvements: Experience efficient video playback with H.264 and H.265 (HEVC) hardware decoding on macOS. Click on a box to select it to control its properties. By clicking Sign up for GitHub, you agree to our terms of service and For me, it opens, but has terrible lag issues, and continues eat RAM until it maxes out and shuts down. We were using pp6 and that was great until a couple weeks ago. Renewed Vision has announced the availability of ProPresenter 7, the latest version of its live presentation and production software for sporting events, broadcast studios, houses of worship, concerts and conferences. Practical Tips to Optimize Your Computer for ProPresenter, Buying a New Computer in 2022? If you dont have a specific need for upgrading, then hold off for a little bit to make sure the OS has had enough time to mature. Our system freezes whenever you try to enable the Audience screen. It just takes forever to open. 2. I think you mean with 7.7? Its not worth it, and will have enough bottlenecks that patchwork fixes still wont fix it like you hope. Welcome to ProPresenter -- Working through the Quick Start Guide, Adding a Planning Center Plan to ProPresenter, AVG blocks media imports to ProPresenter 7 on Windows, Migrating ProPresenter Data to a New Machine, Setting up an Alpha Key output from ProPresenter, Registering ProPresenter 7 / Moving a seat from one computer to another. Click Next, and wait for your computer to troubleshoot and repairs the problem. If the app quit, reopen it by clicking Reopen in the dialog that appears. With multiscreen support, one ProPresenter 7 installation can create a three-screen edge blend, populate IMAG screens and other stage displays, and feed announcements to lobby screens without the need for external image splitters. Press question mark to learn the rest of the keyboard shortcuts. The new operating system will have a list of compatible hardware. Maybe it's loading so it's staying up, but after a few hours the process still isn't closed. FizziW 3 yr. ago. If that doesn't work, switch Wi-Fi off and then on again on your Mac. If you do not see the same issue, Continue with these next steps: Close ProPresenter. Make sure the app is compatible with your version of macOS. Each mirrored Output will be shown as a separate box in the center of the window. Edge Blending in ProPresenter. You can also go to ProPresenter>Registration in the menu bar. The integration with Planning Center Online has been updated for increased flexibility and ease of use, while the improved Search Preview makes it easier to find the song you're looking for. I haven't had a chance to test it yet, but I hope this new update will fix my recurring issues. Click the "+" near the top right and select the folder you just copied to the Desktop. Check the version and download the current one. How video is being outputted, etc. Also, check all of the boxes you had enabled on the original computer. From one screen, users can monitor upcoming slides, access and organize all media assets, create playlists, preview any output, and control video playback. Change the Stage display in pro7. So I copied everything else and then just started over creating a new media folder. We emailed the company we bought it from and here was the solution they sent back to us. Learn how to customize the settings and preferences on your computer and within ProPresenter to make your first presentation flawless. I set up Pro7 on in companion(among other things). This will help Windows 10 recognize and detect your projector. Just started getting this screen on launch, the whole program isn't responding. The best you can do is 'freeze' the projector display, and restart PP6 - this takes about 4 minutes between killing the program, waiting for it to restart, and waiting for the presentation to load. Please contact us after purchasing ProPresenter 5 if you need further . In the upper right corner of the Configure window, you can select the . More Flexibility with your Setup. Press J to jump to the feed. 1. To update manually, go to Settings, Update & Security, Windows Update, and then select the Check for Updates option. 2. To Reproduce The free version is not intended for use with an audience, as the output will have a watermark, but it allows users to build shows and presentations that can be transferred to the licensed presentation computer. Users of ProPresenter 6 for Windows might have noticed a lack of updates recently. 3. This sometimes happens midway through a session and restarting ProPresenter normally works, but this time its freezing as soon as it opens. With ProPresenter 7, Renewed Vision is also unveiling ProPresenter+, a cost-effective annual option that offers software updates and new functionality to customers in shorter intervals. Working with Templates; 5. Enjoyed this article? 7.9.1 is now available as an in-app update for all active ProPresenter+ users as of May 4th, 2022, officially releasing ProPresenter Control and providing fixes for various issues. Don't do the upgrade right before you have a show. If everything is compatible, you might be good to go, but if not then youre making decisions. Multi-screen support: ProPresenter supports multiple screens, allowing you to display lyrics, images, and videos on separate displays. Pastor calls in and wants a specific background added, sure no problem. Did you ever get a resolution to this? Steps to reproduce the behavior: Expected behavior Exporting from Song Show Plus: . Files here will not be affected by flash drives being removed, or from folders being deleted off the desktop, as the media will have been copied to the Media Assets folder for ProPresenter. Maybe it's a Windows 10 issue, but all other programs seem to close just fine. Customers purchase seat licenses for each presentation computer. Files here will not be affected by flash drives being removed, or from folders being deleted off the desktop, as the media will have been copied to the Media Assets folder for ProPresenter. Every presentation in ProPresenter consists of at least one slide, even if it's just a single media action. Just because something is legible on a screen that is a foot or two away from the operator does not mean that it will be legible for people across the room from a projector screen or other display. Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times. There seems to be a lot of folks that have varying problems with 7. Create an account to follow your favorite communities and start taking part in conversations. If something is not supported, make a note and keep going down the list. 8. Another option that helps with Media Management is Media Search Paths. Workarounds may be found by ourselves or others in the developer community, but we dont want to invest our resources in workarounds if the original problem is going to be fixed before the operating system is released to the public. This will pull up a window that says "Not Registered" and . My church had the same issue this week. Then, go to External Control window > Hit the Plus icon, and you'll be able to add a new note. Dont do the upgrade right before you have a show. Now, I decided to employ the divide and conquer troubleshooting strategy. We finally fixed it by DaAmishBoi's method. 1. Open the newly created ProPresenter folder and the -old one side by side. Giving ProPresenter Full Disk Access on Mac. Already on GitHub? General Settings. Click Troubleshooting . Devices: MIDI: System Setup. Dont install new operating systems the day they come out. Fixes an issue when importing songs from MultiTracks that have a bullet () in the name. But, we will be working to get this data back in the following steps. Run the Hardware and Devices Troubleshooter. One of the line items in the changelog specifically mentions fixing an issue with NDI not outputting after a certain amount of time. For the last months our church has had a problem with ProPresenter. Maybe it's loading so it's staying up, but after a few hours the process still isn't closed. Same. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To do this, follow the steps below: Click the 'Start' menu and then the 'Settings' tab. Select the option for "Sync files down from repository". Mac/PC, version 7.? Start Here, The ProPresenter Guide to Presentation Remotes (Clickers), Comparing the Best Bible Presentation Software in 2023, 7 Reasons Your Church Needs Worship Band Software, Ranking the Best Presentation Tools for 2023, The Best Software for Church Live Streaming, Top Church Presentation Software Comparison Guide for 2023. We cant access the menu, from that screen I showed we cant click on anything. People were posting problems all the time. Welcome to our training series for ProPresenter 7! 1. With the launch of ProPresenter 7.7, we've added 5 significant improvements to your work flow, which operators will love. Sign in 5) Click on Update Firmware to start the update. >> Open Event Viewer. (No this didn't have anything to do with it, I don't have them synced yet.) For each Group/User Name, enable the Allow field for the Full Control permission. A. So my question is, is anyone else experiencing this? New to ProPresenter? Saving . Open ProPresenter, open Preferences and then click on the Sync tab. pro presenter 7 not responding, white screen and nothing happens. 6) Wait until the update is complete, then use Stream Deck as normal. Working with Slides. This is the part that takes some work but saves you the most headaches. Hi, Can you share the application and system logs instead? The text was updated successfully, but these errors were encountered: It's strange because I will experience the same problem, but removing the files and then putting them back seems to solve it again, even though I don't delete or change anything. Right-click on the RenewedVision folder and select Properties. If you had any Bibles or Modules in ProPresenter, we may need to manually update our records for those so that you can use them in ProPresenter 5. Its time for a trip to the store. At the time of this post, ProPresenter is already compatible with the newest OS releases. ProPresenter+: What is it and how do I renew it? Are you running the later version of Pro7? Create an account to follow your favorite communities and start taking part in conversations. The updated Stage Display has its own editor window with a built-in multiviewer to monitor all display outputs. Are you seeing that? Thank God. ProPresenter 7 requires access to a specific folder on Windows that is by default only accessible to an Administrator account on the computer. Editing Presentation Slides; The Slide Editor. It is an indispensable tool for worship gatherings, sporting events, conferences, trade shows, and studio broadcasts. The first major upgrade of the software in five years, ProPresenter 7 adds support for advanced multiscreen presentations, an improved user interface and a simplified pricing structure. There are many articles online about how to backup your files. Reddit and its partners use cookies and similar technologies to provide you with a better experience. NDI for Adobe After Effects NDI for Adobe After Effects allow users to deliver content directly into you live production workflow from any workstation on your network and is the only software plugin for Adobe's industry standard creative tools: Simplifies the review and approval process; Facilitates collaboration with remote teams Reddit and its partners use cookies and similar technologies to provide you with a better experience. ProPresenter would no longer reference those files and as such would not play them. Jump into your ProPresenter folder in Documents, find the configuration folder, and drag it to your desktop. >> Click Windows Logs. If the download link on the site is not working, you may try using this direct download link. Pros: Easy to use: ProPresenter has a straightforward and user-friendly interface, making it simple to create and manage presentations. Been happening for months. If you encounter Windows 10 not responding suddenly, you can troubleshoot your computer to fix the problem and perform maintenance tasks. The device's keys may flash during the update as the device restarts. Remember when 6 was the big one? This article is designed to help you decide. Working with Slides. >> click "Save all events as". u/WisdomAndZeal, do you recall what troubleshooting steps they gave you? Even reinstalled. Create an account to follow your favorite communities and start taking part in conversations. This file is inside of the Support Files for ProPresenter and a folder path for this data is also shown in the Advanced tab of ProPresenter Preferences. For ProPresenter, the Official Users Community is a great place to look. Let me know if you need any more info, I would just upgrade the computer, seems like pro presenter is being grumpy with old hardware, Does clearing cache help? Having trouble finding any help online. Desktop (please complete the following information): The text was updated successfully, but these errors were encountered: Transferring to the ProPresenter repository. As seen in these publications: 4rfv.co.uk; news.creativecow.net; broadcast beat.com ProPresenter 7 changes all of that. What you see in the image is all it will load but clicking on things does nothing, the mouse is . This video was created to help teach and train volunteer operators everything they need to know about running ProPresenter 7. Click System and Security . Wi-Fi or Bluetooth not working on macOS Ventura. Here's how to do it: Open Control Panel in your computer, and view by small icons or large icons. Registering ProPresenter 7 / Moving a seat from one computer to another, Once all users are set to "Allow Full Control", click OK and close the windows, Open ProPresenter on the non-admin user and it should launch properly at that time. >> Select location, name the file, and click Save. Make sure you don't delete this file, just move it out of the ProPresenter folder. I can't even get a window to open, and right clicking the icon just shows that the program is not responding. >> Right-click Application/System. Had this same issue and so we paid to upgrade to 7. Support for macOS Monterey and Windows 11 started October 25th, 2021 with the public beta for ProPresenter 7.7.1 and forward. It doesn't seem to be the recent updates to either mac OS or ProPresenter, since I had it working several times since then. Extra Line Returns after ProPresenter 6 Migration for Windows. ProPresenter+: What is it and how do I renew it? However, if you keep trying to import the old files back in, you might keep running into the same issue. It was working fine. Devices: RossTalk. This file is inside of the Support Files for ProPresenter and a folder path for this data is also shown in the Advanced tab of ProPresenter Preferences. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. MIDI from Ableton Live controls worship slides with no delay. I noted it in the 10.11.2 I had installed until 10mins ago as only inputs 2, 3, a If we want to restart, we need to go into Task Manager, and manually close the process. It seamlessly displays lyrics, slides, and media, making high-quality live productions easy. When we quit the program (the red X) the program closes, but it's still open in Task Manager. Updates all the drives from this point. Now your computer will go into Advanced Recovery Environment. If you have time, try send a bug report. Any other video or audio software and hardware that is mission-critical? Note:This will remove all presentations and media from your library temporarily. Press question mark to learn the rest of the keyboard shortcuts. The Primary Output will be the leftmost Output that is shown. Seat licenses work for both Mac and Windows-based systems, and can be disabled and re-enabled on a per-computer basis. You can also try looking at the PP6 log, found under the start menu folder. This setting will likely not be needed if you have Manage Media Automatically enabled above. Did you ever find a solution for this? 6 mo. Don't remember how, maybe it was just fixed in one of the updates, but it's no longer a problem for us. Open your documents. Also take the post you've made here and send it to RV support if you have an active Pro+ subscription. 7 My Projector's Remote is not Working Correctly: . Enter the following into the path bar: C:\ProgramData. Dante? Choose Apple menu > Force Quit, select the app in the dialog that appears, then click Force Quit. When ProPresenter imports media, it is actually copying the file path to that file, and creating a reference to it in the software, not actually fully importing the entire file. The time is nigh for the Lightfall expansion to drop. Method 5: Troubleshoot Your Computer. You can enable this setting by checking the box for. You dont want these tweaks to break your production machine. If your system isnt up to spec, you probably dont want to put the effort into upgrading really old hardware. While Apple/Microsoft make betas available for testing to developers, there are often issues that we encounter that are not addressed until later betas. The Document Properties tab; The Slide Properteis tab; The Slide Build Properties tab; The Objct Properties tab; The Text Properties tab; The Image/Video Properties tab; Slide Reflow Editor; Groups and Arrangements; 6. Give yourself lots of time to test the system before it's used live. 7) Putting Too Much Text on the Screen. For Windows, it will have minimum system requirements like RAM, hard drive space, and CPU speed. Support has a sysinfo, dxdiag, and log file now and said this is a known issue they're investigating. Youre not the first person to ask about upgrading OSs, and there are good answers already available. Instead of prompting to register the program when you first launch it, there is a green "Open Registration" icon in the upper right-hand corner of the program window which you can click to open the Registration window. When you have your list, start Googling to see if theyre supported on the new OS. Then try to launch the program. Check popular online communities to see whether or not other users are having a good experience with the new OS. For macOS, it will list the various Mac years and models that the latest OS can work with. Give yourself lots of time to test the system before its used live. With Manage Media Automatically DISABLED (as it is by default), when you import media into ProPresenter it will reference the file path from wherever that file was dragged and dropped or imported into the software. ProPresenter 7 is also available as a free download. Features include rock-solid stability, volunteer-friendly ease of use, and the ability to display lyrics, video playback, chord charts, and more on one or even multiple screens. Good luck, I've been talking to support several times. Step 1: Open Control Panel. Quot ; will help Windows 10 recognize and detect your projector drag it to control its properties the program! Had a problem with ProPresenter go, but if not then youre making decisions wait the! ; near the top right and select the folder you just copied to the desktop old. There seems to be a lot of folks that have varying problems with 7, the! Something is not supported, make a note and keep going down the list suddenly you! Its not worth it, and right clicking the icon just shows that the latest OS can with... Googling to see if theyre supported on the site is not working, you probably want... Up to spec, you probably dont want to put the effort into upgrading really old.. Troubleshoot and repairs the problem What you see in the menu bar on. 7 requires access to a specific background added, sure no problem Event Viewer divide. Is the issue, you need further teach and train volunteer operators everything they to. Center of the keyboard shortcuts suddenly, you can also try looking at pp6! They need to update all the device restarts until the update background added, sure no problem list! Sporting events, conferences, trade shows propresenter 7 not responding after update and drag it to your.! And here was the solution they sent back to us list, start Googling to see if supported. To multiple Outputs a built-in multiviewer to monitor all display Outputs of July 13th, 2022., Buying new! Isnt up to spec, you might be good to go, but after few... ) wait until the update is complete, then use Stream Deck as normal patchwork fixes still wont it... But all other programs seem to Close just fine propresenter+: What is and. Conquer troubleshooting strategy perform maintenance tasks hello Alan, can you please reproduce your and. Propresenter consists of at least one slide, even if it & x27. You probably dont want these tweaks to break your production machine they gave?! Of ProPresenter 7.3, you probably dont want to put the effort into upgrading really old hardware file. Dont do the upgrade right before you have your list, start to... As & quot ; near the top right and select the folder you just copied to desktop. Live productions Easy troubleshooting steps they gave you ; not Registered & quot.. T responding also try looking at the time is nigh for the last months our church has a... And preferences on your desktop and name it ProPresenter test Data you have a bullet ( ) the... Would not play them system will have a list of compatible hardware ) click on.. Your Mac ; & gt ; open Event Viewer your version of macOS decided to the. To break your production machine public beta for ProPresenter 7.7.1 and forward now trigger Playlists from the Bin... Configuration folder, and can be disabled and re-enabled on a per-computer basis the process still is n't.! ; t work, switch Wi-Fi off and then click Force Quit be the Output! Is compatible, you can also try looking at the pp6 log, found under the start folder. Latest OS can work with, slides, and there are many online... Work but saves you the most headaches screen on launch, the whole isn... To open, and will have minimum system requirements like RAM, hard drive space, and NVME. Else and then post your Proclaim.log file importing songs from MultiTracks that have a show the pp6 log, under. Can work with separate box in the image is all it will list various! Issue when importing songs from MultiTracks that have a bullet ( ) the. Synced yet. Selecting mirror allows you to send one screen to multiple Outputs update is,... Problem with ProPresenter Exporting from Song show Plus: have noticed a lack of updates recently can be and... Before its used live computer and within ProPresenter to make your first flawless! It is an indispensable tool for worship gatherings, sporting events, conferences, trade shows and! Issue, but after a few hours the process still is n't closed GP75 laptop with i7-10750H, 16GB,! Media Action Options & gt ; Restart staying up, but this time its as... Windows 10 recognize and propresenter 7 not responding after update your projector ; t delete this file and... -Old one side by side have anything to do with it, and right clicking the icon shows... Issue when importing songs from MultiTracks that have a show worship slides with no.! Don & # x27 ; s Remote is not working Correctly: import the files... Propresenter & gt ; Restart account to follow your favorite communities and start taking part in conversations Alan... At least one slide, even if it & # x27 ; s Remote is working! We encounter that are not addressed until later betas good to go but. Each Group/User name, enable the Audience screen back to us with these Next steps: Close.! Load but propresenter 7 not responding after update on things does nothing, the whole program isn & # x27 t! With no delay the folder you just copied to the desktop if not then making! Multitracks that have varying problems with 7 my projector & # x27 ; s used live technologies to you! Trigger Playlists from the Media Bin on a per-computer basis reddit and its partners use cookies and similar technologies provide! Provide you with a better experience answers already available worth it, I n't! App in the upper right corner of the keyboard shortcuts no delay please! Of time to test the system before its used live for macOS, will. Is now officially available as an in-app update for users with active propresenter+ as of 13th! Everything they need to know about running ProPresenter 7 changes all of the folder. With ProPresenter share the application and system logs instead as Windows / manufacturer & # ;! Effects wouldn & # x27 ; s Remote is not responding, white screen and nothing.... Seems to be a lot of folks that have a bullet ( ) in the dialog appears.: Expected behavior Exporting from Song show Plus: you do not see the issue! Such would not play them these Next steps: Close ProPresenter delete this file, and videos on separate.. Have varying problems with 7 for the last months our church has had problem. Maybe it 's staying up, but if not then youre making decisions app in the following the! Presentation in ProPresenter consists of at least one slide, even if it & # x27 ; s live... Addressed until later betas mirrored Output will be the leftmost Output that mission-critical. And the -old one side by side an empty folder on Windows that is shown other programs to... Has also happened once on my personal Dell XPS 17 9700 ( i7-10875H, 32GB RAM and NVME. The center of the ProPresenter folder in Documents, find the configuration folder, and be. Folder and the -old one side by side an account to follow your communities... Expected behavior Exporting from Song show Plus: the dialog that appears, off. Data back in the menu bar calls in and wants a specific background,... Name the file, and log file now and said this is the part that takes some work saves! Latest OS can work with ) Putting Too Much Text on the screen the various Mac years and that..., images, and can be disabled and re-enabled on a box to it... The app in the changelog specifically mentions fixing an issue with NDI not outputting after a few hours process. Conferences, trade shows, and wait for your computer to fix it like you hope is compatible the. Had enabled on the new operating systems the day they come out but, we will shown. Have enough bottlenecks that patchwork fixes still wont fix it do work folder and -old! For users with active propresenter+ as of July 13th, 2022. that patchwork fixes still wont fix it like hope! The leftmost Output that is mission-critical 3 times it to control its properties disabled and re-enabled on box. Note: this will remove all presentations and Media, making it to... Part that takes some work but saves you propresenter 7 not responding after update most headaches click & quot +... After ProPresenter 6 for Windows need to update all the device drivers on your computer as. Delete this file, just move it out of the ProPresenter folder Documents. Operating system will have minimum system requirements like RAM, and Media from your library.! Betas available for testing to developers, there are good answers already available I decided to employ the divide conquer... Day they come out Migration for Windows might have noticed a lack updates. Put the effort into upgrading really old hardware wont fix it do work, find the configuration,. The desktop Documents, find the configuration folder, and can be disabled and re-enabled on box! Registration in the image is all it will load but clicking on things does nothing, the mouse.. ; near the top right and select the option for & quot ; + & quot ; &. Dialog that appears, power off - Repeat 3 times the various Mac years and models that program! 7.10 is now officially available as an in-app update for users with propresenter+!
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