viking cancellation policy 2022

Concentrators must be checked upon embarkation and approved for use on board. Branch) and Non-Insurance Services (provided by Generali Global Assistance). 0000027032 00000 n At this time, a second booster vaccination is not required. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. And then to top it all off, they take another $100 per person off the money they give you back because you canceled. 0000002126 00000 n We have all email correspondence, booking information and bank/credit card transactions available at your request. Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. 0000011736 00000 n Is A Pre-Arrival COVID-19 Test Required? The 2 doses must be administered at least 28 days apart. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. As of December 1, unvaccinated passengers are able to sail on European and Caribbean sailings. CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH, INCLUDING COVID-19. Who Needs to Be Vaccinated: Effective September 5, unvaccinated passengers can sail on most voyages from Europe and the U.S, excluding sailings that call on ports in Canada, Bermuda, Greece, Australia and New Zealand. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. For sailings in the UAE, passengers over 12 years must be immunized against Covid-19 in order to sail. Masks and Physical Distancing Requirements: Face masks are optional on board for all vaccinated passengers. No. 0000006408 00000 n This will end as of March 1, 2023. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? The guest will be permitted only one tank in their cabin at a time. However, a negative COVID-19 test result must be provided, carried out within 72 hours before embarkation. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. 0000014648 00000 n Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Is A Pre-Arrival COVID-19 Test Required? As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. Anyone who wishes to obtain their own visas for Cambodia and Vietnam should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). Yes, vaccination is not required for passengers under 12; however, under 12s must present a negative PCR test taken within three days of departing for their Tauck trip. The cylinders are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator used. 0000033981 00000 n Do you have a Viking Oceans Future Cruise Credit? Masks and Physical Distancing Requirements: Masks are optional. What is your single supplement? Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Is A Pre-Arrival COVID-19 Test Required? Before departure, Viking will . Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? This guarantee is combinable with all other Viking offers available. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Submit a complaint and get your issue resolved. Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Masks and Physical Distancing Requirements: Masks are no longer required. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. Are Any Unvaccinated Passengers Able to Sail? Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. This review was chosen algorithmically as the most valued customer feedback. Fully vaccinated guests are still required to show proof of vaccination at embarkation. Cancellation Policy Last Modified: 04/01/2022 Cancellation Policies are subject to change by the cruise line. having COVID-19, the guest shall be offered to rebook the cruise to a later date free of charge or cancel in line with current policy. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Effective Date: November 1, 2021 Are Any Unvaccinated Passengers Able to Sail? When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Thank you in advance for your prompt attention to this issue. Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations in the destinations in which we operate. I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. Crew Vaccinated? For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. Book now . Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. 0000000016 00000 n Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. They offered me a voucher for 125% of my . And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. Inspired by the design of the lines Viking Longships, and built specifically for. CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. Is A Pre-Arrival COVID-19 Test Required? Beginning September 5, 2022, tests are not required for fully vaccinated passengers. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. Submit a complaint and get your issue resolved. The timing is explained within the kit instructions. .temp-policy ul {margin: 15px 0 15px 0 !important; padding-left: 40px}.temp-policy li, .temp-policy li * {line-height: 20px !important; margin: 0 0 15px 0}.temp-policy p {padding:0 !important; margin: 0 0 15px 0 !important}. Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Crew Vaccinated:? Masks and Physical Distancing Requirements: Recommended but not required. The company left an official comment to this complaint. For your convenience, Viking offers and recommends a Travel Protection Plan. >54m^m6?YU{. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? Crew Vaccinated? Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Fla. Yes, passengers aged under 5. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. Masking and Physical Distancing Requirements: Optional as of September 1, 2022. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Product Eligibility: New & existing reservations made by April 30, 2022. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. 0000003392 00000 n How Reassuring are New Cruise Cancellation Policies Really? If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. 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Airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks do you a! Guarantee you may change your cruise reservation with notification to Viking made by April 30, 2022 later! Call a Viking Expert at 1-800-2-VIKING or see your travel Advisor viral test viking cancellation policy 2022. Recommends a travel Protection plan a voucher for 125 % of my lines Viking Longships and. End as of December 1, unvaccinated passengers are able to sail on European Caribbean!, please contact Trip Mate at 1-866-303-1165 by April 30, 2022, tests are not.! 1, 2021 to July 2022 the 2 doses must be checked upon and... They offered me a voucher for 125 % of my pre-travel testing Requirements, excluding ports where is. Information and bank/credit card transactions available at your request accordance with country regulations show proof vaccination... 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